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Restaurant Manager

Duluth, Georgia•Full-time
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About the Job
We are looking for a leader with a real passion for guest service to work as a RESTAURANT MANAGER.

Frankie’s boasts an upscale traditional steakhouse menu paired with a distinctive Italian twist. The inspiration for Frankie’s comes from a desire to offer Gwinnett County the best quality steaks in a great atmosphere.

Frankie's The Steakhouse is looking for an experienced Restaurant Manager to join us!
 
Manager Responsibilities:
  • Generate a bond with customers by bringing service with an outstanding personal touch.
  • Seek the perfect timing to engage with customers.
  • Coordinate daily Front of the House and Back of the House restaurant operations.
  • Deliver superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints.
  • Revise and/or Supervise the arrival and condition of the merchandise.
  • Organize and supervise shifts.
  • Appraise staff performance and provide feedback to improve productivity.
  • Estimate future needs for goods, kitchen utensils, and cleaning products.
  • Control operational costs and identify measures to cut waste.
  • Create detailed reports on weekly, monthly, and annual revenues and expenses.
  • Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; 
  • Complying with health and legal regulations; maintaining security systems.
  • Implement policies and protocols that will maintain future restaurant operations.
  • Ensures that the Corporate Mission and Values are followed at all times.

Manager skills:
  • Bachelor’s Degree.
  • 3+ years of Restaurants.
  • 2+ years of Restaurant Management (fine dining concepts).
  • Demonstrated effectiveness in written and verbal communication.
  • Excellent negotiation skills.
  • Strong decision-making abilities.
  • Strategy and innovation skills.
  • Ability to coach and mentor employees on a one-on-one basis as well as in a group.
 
We offer:
  • Annual Salary paid on a biweekly basis.
  • Quarterly bonuses may vary according to performance and meeting goals based on sales and operating profit.
  • Possibility to buy medical insurance coverage at competitive prices.
  • Paid Time Off (PTO).
  • Corporate training for different competencies. 
  • Caring team assistance focus on our coworkers' well-being (physical, emotional, and spiritual).
  • Excellent work environment.
  • Receive 50% off regular menu prices on your day off on all of our restaurant concepts (Frontera, Frankie's, Pampas, HW, Luciano's, and La Capital MX).
 
We’d love to have you join our team!
More about us: https://www.frankiesthesteakhouse.com
About Frankie's the Steakhouse
With a luxe atmosphere inspired by renowned restaurants of Hollywood's heyday during the 1950s and 1960s, such as the famed Brown Derby, Frankies Restaurant boasts an upscale traditional steakhouse menu paired with a distinctive Italian twist. Located on the third floor at 6500 Sugarloaf Parkway, inside Duluth's 1818 Club, Gwinnett's newest steakhouse serves dinner from Monday to Friday beginning at 5 p.m.The inspiration for Frankies comes from a desire to offer Gwinnett County the best quality steaks in a great atmosphere. While the expertly prepared food and welcoming atmosphere at Frankie's will be top-notch, Frankies will set apart from others with the incredible attention to detail and courteous staff that has only one job at hand, to make each dining experience a memorable one.
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